The General Manager defines and implements the OXFORD ASSOCIATION’s Quality Policy as part of the strategy for developing training, qualification, and continuing education activities. The aim is to:

fully meet end-user expectations through the provision of training activities that comply with client and legal requirements;

continuously improve the quality standards offered.

The General Manager aims to operate in full compliance with:

current regulations (local, national, and EU);

client needs, setting the following general objectives:

achieving established quality levels;

preventing incidents;

raising awareness, training, and continuous continuing education for staff at all levels;

protecting the health and safety of both staff and end users;

continuous improvement.

At least once a year, during the Quality System Review, General Management specifies and quantifies the objectives it intends to achieve during the year, assigning specific objectives to the relevant levels of the organization.

This assignment involves defining for each objective:

the responsibilities and resources required to achieve it;

the appropriate indicators to set the target value and measure its achievement upon expiration of the established implementation deadlines.

At least once a year, during the Quality System Review, the achievement of objectives is assessed and additional objectives are defined in line with the OXFORD ASSOCIATION Quality Policy.

To implement the Quality Policy, General Management is committed to developing and actively maintaining a Quality Management System aimed at optimizing business processes and preventing any deficiencies in the training activities provided.

The Quality System is implemented in accordance with the requirements of the UNI EN ISO 9001 standard, latest edition. 2015, covers all company activities related to the provision of professional and non-professional training, specifically those directly involved in achieving quality standards. To ensure implementation of the Quality Policy, General Management authorizes and delegates the Quality Manager to implement the Quality Management System, coordinate its implementation, and constantly adapt it to company needs, regulations, and technical developments. Consequently, he or she is delegated the authority and responsibility to conduct inspections, audits, and verifications, in compliance with the Procedures and Manual. The Quality Manager is authorized to suspend any activity that compromises the proper implementation of the Quality Management System and is responsible for reporting to General Management on the System’s performance.

General Management requires all personnel to operate in accordance with the Quality Policy, the Quality Manual (which describes the general guidelines of the System), and the Procedures. Effective management of the Quality Management System is only possible through everyone’s involvement. Therefore, the Quality Policy must be implemented at all levels of the organization, specifically based on the objectives assigned to each individual following the Quality Management System review.

All personnel will be informed of the results achieved and the effectiveness of the Quality Management System at least once a year following the Quality Management System review.

Any questions should be addressed by contacting the Quality Manager.

https://www.ihoxfordlecce.it/wp-content/uploads/2025/10/20251007141312410.pdf

Cookie Policy

Our Cookie Policy aims to describe the types of cookies used by the website https://www.ihoxfordlecce.it/ (hereinafter, the “Site”), the purposes of the cookies installed, and the ways in which the User can select or deselect cookies on the Site and use the services offered.

We use cookies to make our Site easier and more intuitive. The data collected through cookies is used to make the browsing experience more enjoyable and more efficient in the future.

WHAT ARE COOKIES?

Cookies are small text strings that applications visited by the User send to their terminal (usually the browser), where they are stored before being re-transmitted to the same applications on the same User’s next visit. The term “cookie” refers to both cookies themselves and all similar technologies. Cookies are used to access online services more quickly and to improve the User’s browsing experience by monitoring sessions, storing User information, loading content more quickly, etc.

TYPES OF COOKIES

Cookies can be:

First-party cookies: these are proprietary cookies used by the Site to allow the User to navigate more efficiently and/or monitor their actions;

Third-party cookies: these are cookies set by a site other than the one they are currently visiting to allow the User to navigate more efficiently and/or monitor their actions.

Furthermore, there are different types of cookies:

Technical and Analytics Cookies: these are cookies related to activities strictly necessary for the operation and provision of the service (e.g., session cookies for login), cookies related to saving preferences and optimization (e.g., cookies for saving the shopping cart or language/currency settings, etc.), and analytics cookies to collect information in an anonymous and aggregate form.

Technical cookies include:

Session or Navigation Cookies: these are used to track the User’s activity online. They ensure normal navigation and use of the Site, allowing, for example, faster browsing, making a purchase, or authenticating access to restricted areas, and are essential for its proper functioning;

Functionality Cookies: allow the User to navigate based on a series of selected criteria (for example, language, products selected for purchase, etc.) in order to improve the service provided;

Analytics Cookies: used to collect information on the use of the Site. The Data Controller uses this information for statistical analysis, to improve the Site and simplify its use, as well as to monitor its proper functioning. This type of cookie collects anonymous information about User activity on the Site and how they reached it and the pages they visited. Cookies in this category are sent from the Site itself or from third-party domains. Analytics cookies can be:

First-party analytics cookies: these are considered technical cookies under the law if used directly by the Site Owner without profiling the User, but only to collect information, in aggregate and anonymous form, on the number of Users and how they visit the Site for statistical purposes and to improve the Site’s performance;

Third-party analytics cookies: these are made available by third parties and are considered technical cookies if the third parties do not profile the User by using tools that reduce the cookies’ ability to identify the User (for example, by masking significant portions of the IP address) and without cross-referencing the information collected with other information they already possess.

For technical cookies, only the Cookie Policy is required, without the need to obtain consent. Disabling or deleting these cookies by accessing your browser’s functions may compromise optimal navigation on this Site.

Profiling Cookies: These are used to monitor the User’s web browsing and create a profile of their habits.

First-party profiling cookies: These are installed by the Data Controller to create profiles related to the User in order to send advertising messages in line with the preferences expressed while browsing the web. Given their particularly invasive nature in the privacy of users, applicable legislation requires that the User, after adequate information on their use, must express their consent.

Third-party profiling cookies: These are used by third parties who access the information in clear, non-transparent, form.

anonymous and aggregated data, and cross-reference it with other data already in their possession. The Site does not have direct control over individual third-party cookies. Users are therefore advised to check the third-party website for their cookie policy.

The use of these cookies requires the User’s prior consent.

INSTALLED COOKIES

The cookies on this Site are:

technical and analytical cookies necessary for the Site’s operation, for aggregate statistical analysis, to improve and simplify the use of the Site, and to save browsing preferences and optimize the User’s browsing experience;

first-party profiling cookies that collect information by tracking the User’s browsing data, set by the Data Controller for the following purposes: Technical cookies are used on the Site for the sole purpose of enabling your navigation on the Site and allowing you to use its features. These are always first-party cookies, as they are sent directly by us to the Site. Some technical cookies are essential to offer you an optimal browsing experience or to allow you to authenticate yourself on the site, for example, to make a purchase on the Site or access your personal area (so-called navigation cookies). Navigation cookies are normally session cookies and, therefore, are automatically deactivated once you close your browser. Other technical cookies are useful for allowing you to store some of your preferences (for example, your language or country of origin) without having to reset them during subsequent visits (so-called functionality cookies). For this reason, functionality cookies are often persistent cookies, as they remain stored on your computer even after you close your browser, until their set expiration date or until you decide to delete them.

Third-party cookies that may perform User profiling and tracking activities, even without the Data Controller’s knowledge. For more information, please carefully review the privacy policies of the individual services listed below.

The following is a list of third-party cookies on this Site:

Google Analytics with anonymized IP

Google Analytics is a service provided by Google Inc. that uses cookies to measure visits to the Site and any purchases made for analysis purposes. Users’ IP addresses will be anonymized.

For more information, please visit: https://policies.google.com/privacy

Google Adwords Remarketing

Google Adwords Remarketing is a service provided by Google Inc. that uses cookies to study and improve advertising, with remarketing actions, in order to send users messages in line with their interests.

Remarketing helps reach users who have visited the site.

For more information, please visit: https://policies.google.com/privacy

Google AdWords with conversion tracking

Google AdWords conversion tracking is a statistics service provided by Google Inc. that shows what happens after a customer clicks on their ads.

For more information, please visit: https://policies.google.com/privacy

YouTube content viewing

YouTube is a service provided by Google Inc. that uses cookies to allow video content to be viewed on this site.

For more information, please visit: https://policies.google.com/privacy

Facebook sharing

Facebook uses cookies to offer users sharing and “liking” features on their dashboard. Provided by Facebook, Inc.

For more information, see: https://www.facebook.com/about/privacy

Facebook Login

Facebook uses cookies to allow Users to sign in using their Facebook account. Provided by Facebook, Inc.

For more information, see: https://www.facebook.com/about/privacy

Facebook Remarketing

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Site with the Facebook advertising network.

For more information, see: https://www.facebook.com/about/privacy

Twitter Sharing

Twitter uses cookies to offer the User sharing features on their wall. Provided by Twitter Inc. For more information, see: https://twitter.com/privacy

Google+ Sharing

Google+ uses cookies to offer the User sharing features on their wall. The cookie is provided by Google Inc.

For more information, see: https://policies.google.com/privacy

Twitter Remarketing

Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter Inc., which connects the activity ofThis Application uses the Twitter advertising network.

For more information, see: https://twitter.com/privacy

Google+ sharing

Google+ uses cookies to offer the User sharing features on their dashboard. The cookie is provided by Google Inc. For more information, see: https://policies.google.com/privacy

COOKIE DURATION

Cookies have a lifespan dictated by their expiration date or by a specific action, such as closing the browser, set at the time of installation.

Cookies can be:

temporary or session: used to store temporary information, allowing you to link actions performed during a specific session, and are removed from your computer when you close your browser;

persistent: used to store information, such as your login name and password, so you don’t have to re-enter them each time you visit a specific site. These remain stored on your computer even after you close your browser.

Profiling cookies are stored on the User’s device for a period not exceeding 12 months. After this period, the User will be shown a banner again, requiring them to re-consent to the use of cookies.

The User may change their preferences at any time.

CONSENT

For cookies that require consent, upon the first visit to the Site, the User will automatically see a banner containing both a link to

this complete policy and a request to consent to the use of cookies. You can change or withdraw your consent at any time.

HOW TO DISABLE COOKIES

The User can manage cookie preferences in two ways:

1. directly within their browser and prevent third parties from installing cookies. Through browser preferences, it is also possible to delete cookies installed in the past, including the cookie in which consent to the installation of cookies by this Site was saved. Disabling all cookies may impair the functionality of this Site.

2. Through the dedicated section accessible from your personal account, select the cookies you wish to disable.

Users can find information and exercise their right to object to cookie tracking in their browser at the following addresses: Internet Explorer: http://windows.microsoft.com/internet-explorer/delete-manage-cookies;

Google Chrome: https://support.google.com/chrome/answer/95647;

Mozilla Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences; Opera: https://www.opera.com/help/tutorials/security/privacy/;

Apple Safari: https://support.apple.com/kb/ph21411.

You can also delete cookies by requesting opt-out directly from third parties or via the website http://www.youronlinechoices.com/, where you can manage your tracking preferences for most advertising tools.

To change your Flash cookie settings, click on the following link: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

User Rights

Users may exercise certain rights regarding their Data processed by the Data Controller. In particular, the User has the right to:

withdraw consent at any time; object to the processing of their Data;

access their Data;

verify and request rectification;

obtain restriction of processing;

obtain the erasure or removal of their Personal Data;

receive their Data or have it transferred to another controller;

file a complaint with the data protection supervisory authority and/or take legal action.

To exercise their rights, Users may submit a request to the Data Controller’s contact details provided in this document. These requests are free of charge and will be processed by the Data Controller as quickly as possible, in any case within 30 days.

To exercise these rights, please write to the Data Controller, Formitalia srl, Via Adriatica No. 10, 73100 Lecce, or contact Info@oxfordlecce.it.

Further information regarding data processing can be found at the following link: https://www.oxfordlecce.it/cookies-policy.

Last updated: 01/01/2026

Privacy Policy

The purpose of this document is to inform the natural persons to whom the Personal Data being Processed refers (hereinafter the “Data Subjects”) regarding the Personal Data collected by the Data Controller, as identified below.

The Data Controller may modify or simply update this Privacy Policy, in whole or in part, by informing the Data Subjects accordingly.

Data Controller

The Data Controller is Formitalia srl., with registered office at Via Adriatica No. 10, 73100 Lecce, Tax Code/VAT Number 04128090752, Postal Code 73100, email address info@oxfordlecce.it, certified email address formitaliasrl@pec.formitaliasrl.it, telephone number 0832390312.

Furthermore, please note that your personal data will also be shared with Formitalia srl.’s employees who, in various capacities by virtue of specific appointment or authorization, will process your data for the purposes for which it was collected, in compliance with the provisions of GDPR 2016/679.

For an updated list of Data Processors and Data Processors, please email Info@oxfordlecce.it.

Personal Data Collected

The Data Controller collects the following types of Personal Data:

User identification data requested when registering on the website, such as name, surname, date of birth, city of origin, email address, telephone number, etc.

Browsing Data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of computers used by users connecting to the site, the URI (Uniform Resource Identifier) ​​addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment. This data is used on this site solely for the purpose of obtaining anonymous statistical information on site usage and to verify its proper functioning. The data could be used to ascertain liability in the event of hypothetical cybercrimes against the site. Consent is not required for this data, and only for the aforementioned purpose.

Data provided voluntarily by the user: The optional, explicit, and voluntary sending of emails to the addresses indicated on this site or the completion of forms in specific sections with mandatory and optional fields entails the subsequent acquisition of the sender’s information and address, which is necessary to respond to requests for services and/or information. For this data, and only for the aforementioned purpose, consent is not required.

Data relating to customer activities: such as purchase tracking, customer behavior monitoring, etc.

Failure by the Data Subject to provide Personal Data, for which there is a legal or contractual obligation, or where such data is a necessary requirement for using the service or for the conclusion of the contract, will make it impossible for the Data Controller to provide its services in whole or in part.

A Data Subject who communicates Personal Data of third parties to the Data Controller is directly and exclusively responsible for their origin, collection, processing, communication, or dissemination.

Purpose of Processing

The Personal Data collected may be used to fulfill contractual and pre-contractual obligations, comply with legal obligations, and for the following purposes:

follow up on requests or reports from the interested party, offer commercial assistance and customer care services;

perform administrative and accounting management by communicating the Data to the Tax Advisor;

comply with the obligations incumbent on the Data Controller and required by applicable law;

Security of systems, assets, and people;

Management of suppliers and partners (supplier administration, orders, payments, etc.);

Management of user databases;

Management of payments by credit card, bank transfer, or other means;

Sending advertising or commercial communications by any appropriate means;

Commercial affiliation;

Comments and feedback.

Legal basis for processing

The legal basis

The Data Subject’s consent is the basis for processing for all the purposes indicated above.

Processing Methods

Personal Data is processed using paper, computerized, and/or electronic means, in compliance with the provisions of GDPR 2016/679, using organizational methods and procedures strictly related to the purposes indicated.

In some cases, Personal Data may also be accessed by individuals involved in the Data Controller’s organization (such as, for example, personnel management, sales staff, system administrators, etc.) or external parties (such as IT companies, service providers, postal couriers, hosting providers, etc.). These individuals may, where appropriate, be appointed as Data Processors by the Data Controller, access the Data Subjects’ Personal Data whenever necessary, and will be contractually obligated to maintain the confidentiality of the Personal Data.

The updated list of Data Processors can be requested by email at Info@oxfordlecce.it

Place of Processing

Personal Data is processed at the Data Controller’s operating offices and at any other location where the parties involved in the Processing are located. For further information, the Data Subject may contact the Data Controller at the following email address: Info@oxfordlecce.it or at the postal address: Via Adriatica 10, 73100 Lecce.

Automated Decision-Making

All Data collected will not be subject to any automated decision-making process, including profiling, which may produce legal effects concerning the data subject or significantly affect him or her.

Transfer of Personal Data

Your data will not be transferred to third countries outside the European Union.

Security Measures

The Processing is carried out using methods and tools suitable for ensuring the security and confidentiality of Personal Data, with the Data Controller having adopted appropriate technical and organizational measures that guarantee and demonstrate that the Processing is carried out in compliance with applicable legislation.

Personal Data Retention Period

The Data Controller will process the Personal Data for the time necessary to fulfill the purposes related to the performance of the contract between the Data Controller and the Data Subject, and for no longer than 10 years from the termination of the relationship with the Data Subject, and in any case until the expiration of the limitation period established by applicable law.

When the Processing of Personal Data is necessary for the pursuit of a legitimate interest of the Data Controller, the Personal Data will be retained until such interest is satisfied.

If the Processing of Personal Data is based on the Data Subject’s consent, the Data Controller may retain the Personal Data until the Data Subject withdraws such consent.

Personal Data may be retained for a longer period if necessary to comply with a legal obligation or by order of an authority.

All Personal Data will be deleted upon expiration of the retention period.

After this period, the rights of access, erasure, rectification, and portability of Personal Data can no longer be exercised.

Rights of the Data Subject

Data Subjects may exercise certain rights regarding the Personal Data processed by the Data Controller.

In particular, the Data Subject has the right to:

withdraw consent at any time;

object to the Processing of their Personal Data;

access their Personal Data;

verify and request rectification;

obtain restriction of Processing;

obtain the erasure of their Personal Data;

receive their Personal Data or have it transferred to another controller;

file a complaint with a data protection supervisory authority and/or take legal action.

To exercise their rights, Data Subjects may send a request to the Data Controller’s contact details indicated in this document (email address: Info@oxfordlecce.it, certified email address: formitaliasrl@pec.formitaliasrl.it).

Requests are made free of charge and will be processed by the Data Controller as quickly as possible, in any case within 30 days.

Last updated: 01/01/2026